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Superior Network

Local and international connectivity

Melita runs a mature and fully redundant nationwide fibre optic network aimed at offering the very best class in connectivity services. Melita’s Madliena-based data centre is the only carrier-neutral facility in Malta, and it has been setup to provide customers with the best possible choice.

Dedicated, high capacity point-to-point international circuits enable Melita’s customers to extend their network to any remote location in the world. These high capacity links can be delivered as a Layer 3 solution through IP transit, or as a point-to-point service over MPLS or a managed Ethernet.

Traffic to mainland Europe is transited through multiple submarine cables out of Malta. These links are then interconnected to a redundant fibre optic backbone belonging to Melita’s partners in Italy, and which then connect onwards to all major hubs in Europe and beyond. Melita also has a direct point-of-presence (PoP) in Milan, where it peers with the world’s largest Tier I internet providers, Level 3 and Telia. This allows Melita’s customers to benefit from enterprise-grade symmetric Internet connectivity from diverse providers at no contention, with low latency and at high speeds.

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Tailor made connectivity solutions

Melita provides the following fibre-based services:

  • Dedicated and premium symmetric internet over fibre
  • IP transit services for direct internet over fibre through BGP peering
  • MPLS for local and international multisite connectivity
  • Private Leased Circuits for international point-to-point Ethernet links
  • Direct metro Ethernet access for local point-to-point connectivity

Complete communication services

As Malta’s leading telecommunications provider, Melita offers fixed line telephony, broadband services, television and mobile solutions for business customers. Through the Melita Business team we may also assist you and your business with a complete communications solution. We understand how important it is to have a reliable service for your business at best prices possible. As a Melita Business client you also get access to our dedicated business support team and your own account executive guiding you every step of the way.


Dedicated Support

At Melita we value our direct fibre customers and appreciate that our services are vital to the smooth operation of their business. We have a highly skilled and dedicated team of commercial and technical staff that look after the needs of our corporate clients on a 24/7 basis.

Direct Fibre customers can avail from:

  • 24/7 technical support via phone and a ticketing system
  • A very strict Service Level Agreement
  • Direct escalation to Support Manager
  • A commercial account executive
  • 24/7 monitoring of various systems alerts